Privacy Policy
Last updated: May 7, 2026
Pladatech collects only the information needed to process orders, provide customer support, improve the shopping experience, and protect the website from fraud or abuse.
Information we collect
When you browse, contact us, or place an order, we may collect contact details, shipping details, order details, payment status information, device/browser data, and support messages.
- Name, email, phone number, and shipping address
- Products viewed, cart contents, order totals, and order status
- Support messages submitted through the contact form
- Basic analytics data such as pages visited, device type, and approximate region
How we use information
We use customer information to run the store, fulfil orders, answer support requests, improve product selection, and keep checkout secure.
- Process orders and provide tracking/support
- Respond to contact form and order help requests
- Improve website performance, product pages, and advertising relevance
- Detect spam, fraud, payment abuse, or security issues
Payments and third-party services
Payment details are handled by payment providers. Pladatech does not store full card details or private crypto wallet keys. Provider status data may be saved so we can confirm an order.
Data sharing
We only share information with service providers required for ecommerce operations, such as hosting, analytics, payment processing, delivery, customer support, and fraud prevention.
Your choices
You may contact us to request access, correction, or deletion of personal information where applicable. Some records may need to be retained for legal, payment, tax, or fraud-prevention reasons.